Order & Shipping

Orders can be placed 24 hours a day using our toll free number (800) 654-9743. If it is not during our normal business hours, your call will be answered by our automated voice mail system and confirmed by the next business day. For next day delivery, please call in your order before 2pm PST. Saturday delivery is available in most areas.

Plasma products are normally shipped Priority Overnight via FedEx, but special arrangements can be made in an emergency situation. Plasma is shipped frozen and packed in insulated boxes. Red cells are shipped chilled and platelets at room temperature.